Maintenance & QA

Maintenance and Quality Assurance of Telecom/ communication software systems

In today's telecom environment, it is important to do it right, and do it right once. Quality Assurance and managing the recurring maintenance tightly are key components in ensuring this; typically, QA tasks need to be accomplished for a myriad of systems, prior to 'live' use - with limited resources. In much the same vein, Engineering / IS departments' challenge is to constantly juggle scarce resources to maintain and tune systems efficiently, within shrinking budgets.

What emerges is a situation that engineers with the most business knowledge get repeatedly drawn into 'urgent' Maintenance activities, a relatively poor utilization of valuable resources. And, QA talent is spread thin, or domain-inexperienced staff becomes an acceptable way of QA life. And, performance tuning takes a back seat.

TechOne has experience in working with various Engineering and IS departments to complement their business and technical knowledge in accomplishing QA and Maintenance activities. Some of these efforts have helped customers reach lab and field trial stages faster, while keeping a tight lid on expenses. In doing so, key resources have been freed to make more meaningful contributions to the products/ systems.

TechOne's business and technical skills in telecom/ communication software systems is the main driver in its being able to undertake Maintenance and QA work. TechOne has time-tested processes and project management experience to make the assignments successful, the first time, every time.

In the Performance Tuning area, TechOne has completed assignments that have greatly improved performance of xMS, from the application, system and database perspectives.

In QA, TechOne has experience in Regression Testing, Performance and Stress Testing, Functional Testing, besides others. We use industry standard tools, and in their absence, do the necessary scripting for successful automation.

In Maintenance, we have taken on assignments to enhance and stabilize xMS applications, which had gone through iterations with internal staff. For long-term engagements, we do the Maintenance in our offshore India facility, providing the twin benefits of lower costs and round-the-clock turnaround for work. For well-defined work we can offer a fixed price basis.

The combination of experience, expertise and intellectual assets makes TechOne your pre-eminent solutions partner.

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